HOWTO Report An Error - Revision history

NeilArmstrong: A

2012-03-21T19:38:34Z

← Older revision		Revision as of 19:38, 21 March 2012
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	If you see this, you need to know which client program you are using.		If you see this, you need to know which client program you are using.
	* If you are using a web browser, like Firefox, Opera, Safari, or Microsoft Internet Explorer, you can go to [[HOWTO Report a Web Application Error]].		* If you are using a web browser, like Firefox, Opera, Safari, or Microsoft Internet Explorer, you can go to [[HOWTO Report a Web Application Error]].
	* If you are using the Computerized Patient Record System (CPRS) client, you can go to [[HOWTO Report A CPRS Error]].		* If you are using the Computerized Patient [[Record~\|Record]] System (CPRS) client, you can go to [[HOWTO Report A CPRS Error]].
	* If you are using the Bar Code Med Administration client, you can go to [[HOWTO Report A BCMA Error]].		* If you are using the Bar Code Med Administration client, you can go to [[HOWTO Report A BCMA Error]].
	* If you are using a text client, such as putty, SmarTerm, or Attachmate, you can go to [[HOWTO Report A Text Error]].		* If you are using a text client, such as putty, SmarTerm, or Attachmate, you can go to [[HOWTO Report A Text Error]].

DavidWhitten: /* Description */

2009-05-27T16:51:45Z

Description

← Older revision		Revision as of 16:51, 27 May 2009
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	__TOC__		__TOC__
	== Description ==		== Description ==
	When you get an error, you may not know what to do. One of the first things that should be done is deciding where the error occurred ? There are several places that are parts of VistA. A VistA system that is setup properly will have at least two kinds of computers involved. One of the kinds of computers is called the Server computer. The other kind of computer is called the Client computer.		When you get an error, you may not know what to do. One of the first things that should be done is deciding where the error occurred. There are several places that are parts of VistA. A VistA system that is setup properly will have at least two kinds of computers involved. One of the kinds of computers is called the Server computer. The other kind of computer is called the Client computer.

	Generally, you only have one Server computer, which is the common shared VistA Database. This computer is the center of the communications for the VistA system, and generally will never be turned off.		Generally, you only have one Server computer, which is the common shared VistA Database. This computer is the center of the communications for the VistA system, and generally will never be turned off.

	Most people have many computers that are client computers. They might be laptops, or they might be desktop machines, but most commonly, they are running Microsoft Windows as an operating system. The client computers usually run [[CPRS]], [[BCMA]], [[GUI Vitals]], [[GUI Mail]], as well as a few administration programs like [[GUI Config]]. There are some new client programs that allow a client machine to run other operating systems, such as Macintosh or the Linux Operating system, but these are less common. One of the most notable newer clients is CIS from Medsphere.		Most people have many computers that are client computers. They might be laptops, or they might be desktop machines, but most commonly, they are running Microsoft Windows as an operating system. The client computers usually run [[CPRS]], [[BCMA]], [[GUI Vitals]], [[GUI Mail]], as well as a few administration programs like [[GUI Config]]. There are some new client programs that allow a client machine to run other operating systems, such as Macintosh or the Linux Operating system, but these are less common. One of the most notable newer clients is CIS from Medsphere.

	== General Checklist ==		== General Checklist ==

DavidWhitten: /* Deciding Which Checklist to Use */

2009-05-27T16:51:01Z

Deciding Which Checklist to Use

← Older revision		Revision as of 16:51, 27 May 2009
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	== Deciding Which Checklist to Use ==		== Deciding Which Detailed Checklist to Use ==

	If an error occurs on the Server, the error might be in the MUMPS subsystem.		If an error occurs on the Server, the error might be in the MUMPS subsystem.

DavidWhitten at 16:50, 27 May 2009

2009-05-27T16:50:38Z

← Older revision		Revision as of 16:50, 27 May 2009
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	Most people have many computers that are client computers. They might be laptops, or they might be desktop machines, but most commonly, they are running Microsoft Windows as an operating system. The client computers usually run [[CPRS]], [[BCMA]], [[GUI Vitals]], [[GUI Mail]], as well as a few administration programs like [[GUI Config]]. There are some new client programs that allow a client machine to run other operating systems, such as Macintosh or the Linux Operating system, but these are less common. One of the most notable newer clients is CIS from Medsphere.		Most people have many computers that are client computers. They might be laptops, or they might be desktop machines, but most commonly, they are running Microsoft Windows as an operating system. The client computers usually run [[CPRS]], [[BCMA]], [[GUI Vitals]], [[GUI Mail]], as well as a few administration programs like [[GUI Config]]. There are some new client programs that allow a client machine to run other operating systems, such as Macintosh or the Linux Operating system, but these are less common. One of the most notable newer clients is CIS from Medsphere.
			== General Checklist ==

			* You need to know what Operating System you are using.
			* You need to know [[HOWTO Find out your MUMPS\|what implementation of MUMPS]] you are using on your server, and what [[HOWTO Find out your MUMPS Version\|version of the MUMPS implementation]] you are using.
			* If you are using a client program, you need to know [[HOWTO Find out your application\|which one you are using]].


	== Deciding Which Checklist to Use ==		== Deciding Which Checklist to Use ==
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	* If you don't know which client program you are using, then you can go to [[HOWTO Report A Client Error]].		* If you don't know which client program you are using, then you can go to [[HOWTO Report A Client Error]].

	~~== General Checklist ==~~

	* You need to know what Operating System you are using.
	* You need to know [[HOWTO Find out your MUMPS\|what implementation of MUMPS]] you are using on your server, and what [[HOWTO Find out your MUMPS Version\|version of the MUMPS implementation]] you are using.
	* If you are using a client program, you need to know which one you are using.

	[[Category:HOWTO]]		[[Category:HOWTO]]

DavidWhitten at 16:49, 27 May 2009

2009-05-27T16:49:36Z

← Older revision		Revision as of 16:49, 27 May 2009
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	* You need to know what Operating System you are using.		* You need to know what Operating System you are using.
	* You need to know [HOWTO Find out your MUMPS\|what implementation of MUMPS] you are using on your server, and what [HOWTO Find out your MUMPS Version\|version of the MUMPS implementation] you are using.		* You need to know [[HOWTO Find out your MUMPS\|what implementation of MUMPS]] you are using on your server, and what [[HOWTO Find out your MUMPS Version\|version of the MUMPS implementation]] you are using.
	* If you are using a client program, you need to know which one you are using.		* If you are using a client program, you need to know which one you are using.

	[[Category:HOWTO]]		[[Category:HOWTO]]

DavidWhitten at 16:49, 27 May 2009

2009-05-27T16:49:07Z

← Older revision		Revision as of 16:49, 27 May 2009
Line 24:		Line 24:

	* You need to know what Operating System you are using.		* You need to know what Operating System you are using.
	* You need to know what implementation of MUMPS you are using on your server, and what version of the MUMPS implementation you are using.		* You need to know [HOWTO Find out your MUMPS\|what implementation of MUMPS] you are using on your server, and what [HOWTO Find out your MUMPS Version\|version of the MUMPS implementation] you are using.
	* If you are using a client program, you need to know which one you are using.		* If you are using a client program, you need to know which one you are using.

	[[Category:HOWTO]]		[[Category:HOWTO]]

DavidWhitten at 16:47, 27 May 2009

2009-05-27T16:47:43Z

← Older revision		Revision as of 16:47, 27 May 2009
Line 1:		Line 1:
			__TOC__
	== Description ==		== Description ==
	When you get an error, you may not know what to do. One of the first things that should be done is deciding where the error occurred ? There are several places that are parts of VistA. A VistA system that is setup properly will have at least two kinds of computers involved. One of the kinds of computers is called the Server computer. The other kind of computer is called the Client computer.		When you get an error, you may not know what to do. One of the first things that should be done is deciding where the error occurred ? There are several places that are parts of VistA. A VistA system that is setup properly will have at least two kinds of computers involved. One of the kinds of computers is called the Server computer. The other kind of computer is called the Client computer.

DavidWhitten at 16:46, 27 May 2009

2009-05-27T16:46:42Z

← Older revision		Revision as of 16:46, 27 May 2009
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	If an error occurs on the Client, you might see a phrase like "<nowiki>[Pascal Fatal Error]</nowiki>" or "index out of bounds".		If an error occurs on the Client, you might see a phrase like "<nowiki>[Pascal Fatal Error]</nowiki>" or "index out of bounds".
	If you see this, you need to know which client program you are using.		If you see this, you need to know which client program you are using.
			* If you are using a web browser, like Firefox, Opera, Safari, or Microsoft Internet Explorer, you can go to [[HOWTO Report a Web Application Error]].
			* If you are using the Computerized Patient Record System (CPRS) client, you can go to [[HOWTO Report A CPRS Error]].
			* If you are using the Bar Code Med Administration client, you can go to [[HOWTO Report A BCMA Error]].
			* If you are using a text client, such as putty, SmarTerm, or Attachmate, you can go to [[HOWTO Report A Text Error]].
			* If you don't know which client program you are using, then you can go to [[HOWTO Report A Client Error]].

	** If you are using the Computerized Patient Record System (CPRS) client,		== General Checklist ==
	~~you can go to [[HOWTO Report A CPRS Error]].~~
	** If you are using the Bar Code Med Administration client,
	~~you can go to [[HOWTO Report A BCMA Error]].~~
	** If you don't know which client program you are using, can go to [[HOWTO Report A Client Error]]

	~~== Checklist ==~~		* You need to know what Operating System you are using.
			* You need to know what implementation of MUMPS you are using on your server, and what version of the MUMPS implementation you are using.
			* If you are using a client program, you need to know which one you are using.

	[[Category:HOWTO]]		[[Category:HOWTO]]

DavidWhitten at 16:40, 27 May 2009

2009-05-27T16:40:51Z

New page

== Description ==
When you get an error, you may not know what to do. One of the first things that should be done is deciding where the error occurred ? There are several places that are parts of VistA. A VistA system that is setup properly will have at least two kinds of computers involved. One of the kinds of computers is called the Server computer. The other kind of computer is called the Client computer.

Generally, you only have one Server computer, which is the common shared VistA Database. This computer is the center of the communications for the VistA system, and generally will never be turned off.

Most people have many computers that are client computers. They might be laptops, or they might be desktop machines, but most commonly, they are running Microsoft Windows as an operating system. The client computers usually run [[CPRS]], [[BCMA]], [[GUI Vitals]], [[GUI Mail]], as well as a few administration programs like [[GUI Config]]. There are some new client programs that allow a client machine to run other operating systems, such as Macintosh or the Linux Operating system, but these are less common. One of the most notable newer clients is CIS from Medsphere.

== Deciding Which Checklist to Use ==

If an error occurs on the Server, the error might be in the MUMPS subsystem.
You can recognize this error because you will see phrases like "%GTM-E" or "M ERROR" or "<UNDEFINED>" or "<SUBSCRIPT>" or "%GTM-E-UNDEF" for example.
If you see this you can go to [[HOWTO Report A MUMPS Error]].

If an error occurs on the Client, you might see a phrase like "<nowiki>[Pascal Fatal Error]</nowiki>" or "index out of bounds".
If you see this, you need to know which client program you are using.

** If you are using the Computerized Patient Record System (CPRS) client,
you can go to [[HOWTO Report A CPRS Error]].
** If you are using the Bar Code Med Administration client,
you can go to [[HOWTO Report A BCMA Error]].
** If you don't know which client program you are using, can go to [[HOWTO Report A Client Error]]

== Checklist ==

[[Category:HOWTO]]